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Refund and Returns Policy

Dala E-Cooking Studio > Refund and Returns Policy

REFUND AND RETURNS POLICY

Effective date: [7/6/2023]

Thank you for choosing Dalaé Cooking Studio for your online cooking courses. Please read this Refund and Returns Policy carefully as it outlines our policies regarding refunds and returns.

  1. Refunds:

1.1 Online Courses: Due to the digital nature of our online courses and the immediate access provided upon purchase, we do not offer refunds for any online courses or digital products. All sales of online courses are final.

1.2 Technical Issues: In the event of technical difficulties or issues accessing the course materials, please contact our customer support team at [info@dalaecookingstudio.com]. We will make reasonable efforts to resolve the issue promptly and ensure you can access the course content.

  1. Returns:

2.1 Digital Products: As our courses are provided in a digital format, there is no physical product to return. Therefore, returns are not applicable to our online courses or digital products.

2.2 Course Access: Upon purchasing an online course, you will receive immediate access to the course materials. The course access is non-transferable, and you are solely responsible for maintaining the confidentiality of your account information. Sharing, distributing, or granting access to your course materials to others is strictly prohibited.

  1. Customer Support:

If you have any questions or encounter any issues related to your online course purchase, please contact our customer support team at [info@dalaecookingstudio.com]. We are here to assist you and address any concerns you may have.

  1. Modifications:

We reserve the right to modify or update this Refund and Returns Policy at any time without prior notice. Any changes will be effective immediately upon posting the updated policy on our website. It is your responsibility to review this policy periodically to stay informed about our refund and returns practices.